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Generations at Rock Island

Our family caring for your family for generations to come.


309-788-0458

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Spotlight on Health

Rock Island Achieves an Agency Free Facility

January 18, 2024

What is a Staffing Agency?

Agencies work for many different positions, the main one being a resource for temporary staff. Every year our demand for healthcare workers as a country increases as the average population age also increases. As one may guess, this can arise many issues within the healthcare system like understaffing and improper care. Agencies have a place in healthcare and are essential to filling positions with proper qualifications when needed, but it does have it’s drawbacks. Our facility has decided to invest it’s resources and time to build up our in-house staff, leading to a positive impact on our facility as a whole.

Consistent Staffing: Without relying on external agencies, SNFs can maintain a more stable and consistent staffing pattern. This can lead to better continuity of care for residents and improved relationships between staff and residents.

Familiarity with Residents: In an agency-free environment, staff members become more familiar with the specific needs and preferences of residents. This familiarity can enhance the quality of care provided and contribute to a more personalized experience for residents.

Team Cohesion: A stable, in-house staff promotes better teamwork and communication among healthcare professionals. This cohesion can result in more effective collaboration, leading to improved patient outcomes and satisfaction.

Cost Savings: By eliminating the need to pay agency fees and higher temporary staffing rates, SNFs may experience cost savings. This can contribute to overall financial stability and allow for investment in other areas of the facility like activities and renovations.

Quality Control: SNFs that manage their own staffing are better positioned to implement and control quality assurance measures. This can include training programs, performance evaluations, and ongoing professional development, ultimately contributing to improved care quality.

Providing compassionate person-centered care in a warm family-like setting with quality-of-life activities is our highest priority. Becoming Agency Free is a testament to our continuing commitment to providing the highest quality of care for our patients and has positively reflected in the most recent ratings. Having scored above the National Average and beating Best in Class in the following categories.

Agency Free, Healthcare Staffing, Rock Island Nursing Homes, Senior Care, Skilled Nursing

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    309-788-0458

    Generations at Rock Island
    2545 24th Street
    Rock Island, IL 61201

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